HotelOS
The operating system independent hotels deserve.
HotelOS sits above the PMS and runs the work between systems — pre-arrival revenue, in-stay operations, finance, F&B, and the recurring tasks a GM shouldn't be doing manually. Built around Nexus, our agent orchestration layer. Connected to Cloudbeds, Mews, QuickBooks, Stripe, Twilio, and twenty more.
- Surface5 products, 1 runtime
- Anchor ICPBoutique & lifestyle indies, 100–300 keys
- UnderlayPMS-agnostic · Cloudbeds, Mews, Opera
Inbound triage, draft replies with PMS context, recover the inquiries that used to leak after hours.
Tasks, requests, service recovery, AI sentiment — closed-loop guest ops without the radio chatter.
Cloudbeds + QuickBooks + bank, reconciled. Monthly briefings, anomaly detection, forecasting.
Menu engineering, procurement, KDS execution. Cost intelligence the chef and the CFO both agree on.
Cross-property AI runtime governance — decision inbox, recipe library, agent policy. The control plane.